THE TDHQ STORE
Visit The Drivers HQ in Ilkeston
Browse car care products in person, collect eligible online orders and speak to the TDHQ team about products, fittings, equipment and detailing processes.
1A Shipley Court, Manners Industrial Estate, Ilkeston, Derbyshire, DE7 8EF
Store information
Address
Manners Industrial Estate
Ilkeston
Derbyshire
DE7 8EF
Opening Hours
Bank holiday and seasonal opening hours may vary.
Call the Store
Click & Collect
Free collection is available for eligible online orders. Wait for your separate collection-ready confirmation before travelling.
Find The Drivers HQ
The Drivers HQ is located at Shipley Court on Manners Industrial Estate in Ilkeston, Derbyshire.
- Address The Drivers HQ Express Ilkeston
1A Shipley Court
Manners Industrial Estate
Ilkeston
Derbyshire
DE7 8EF - Opening hours Monday to Friday 10:30am to 7:00pm
Saturday and Sunday 10:30am to 5:00pmOpen 7 days a week. Tuesday is Click & Collect only. - Telephone 01332 480539
- Email hello@thedrivershq.co.uk
The Drivers HQ Express Ilkeston
1A Shipley Court, Manners Industrial Estate, Ilkeston DE7 8EF
What You Will Find at TDHQ
The Ilkeston store brings together car care products, detailing accessories, specialist equipment and practical support in one physical location.
Product availability can change. Contact the store before travelling if you require one specific product, size, fitting or variation.
ASK THE TEAM
Bring the Problem with You
Customers are welcome to bring products, pressure washer fittings, polishing pads or clear photographs into the store when they need help identifying the correct replacement or product combination.
For product compatibility questions, photographs of the vehicle, surface and existing product labels can make the advice more accurate.
- Existing fitting or accessory
- Pressure washer make and full model number
- Clear photographs of both hose ends
- Product label or container
- Photograph of the affected surface
- Details of products already used
- An explanation of the result you are trying to achieve
Advice is based on the information and items supplied. Customers should still follow the current product label and manufacturer instructions.
Collect Your Online Order from Ilkeston
Free Click & Collect is available for eligible online orders. Most eligible orders are prepared within 5 minutes during normal opening times, although this is not guaranteed.
Open 7 days a week. Tuesday is Click & Collect only.
Your original order confirmation does not mean the order is ready. Wait for the separate collection-ready confirmation before travelling.
What to bring
- Collection-ready confirmation
- Customer name
- Order number
Someone else collecting?
They should have a screenshot of the collection-ready confirmation, the customer name and the order number.
Collection orders are normally held for seven calendar days. Full Click & Collect information.
Check Products Before Visiting
Browse the TDHQ range online before travelling. Product availability can change, so contact the store when you are visiting for one specific item or require a particular size, fitting or product variation.
Exterior Car Care
Browse pre-washes, shampoos, wheel cleaners, protection products and exterior accessories.
Interior Car Care
Browse cleaners, brushes, fabric products, leather care, dressings and interior accessories.
Paint Correction
Browse machine polishers, compounds, polishes, pads and paint-preparation products.
Tools & Accessories
Browse brushes, towels, buckets, applicators, fittings and specialist detailing tools.
Why Visit TDHQ in Person?
A Car Care Store for Ilkeston and the East Midlands
The Drivers HQ store is based in Ilkeston, Derbyshire, between Derby and Nottingham. The physical location supports customers from across the surrounding East Midlands who want to browse specialist car care products, collect online orders or ask for product advice.
Before You Set Off
Check the Opening Hours
Opening times can change during bank holidays, Christmas and exceptional trading periods.
Wait for Collection Confirmation
Order confirmation is not collection-ready confirmation.
Contact Us for Specific Products
Check availability before travelling when you need one particular item, size or fitting.
Bring Useful Information
Bring photographs, product names, fittings or model details when asking for technical product advice.
Frequently Asked Store Questions
Where is The Drivers HQ store?
1A Shipley Court, Manners Industrial Estate, Ilkeston, Derbyshire, DE7 8EF, between Derby and Nottingham.
What are the Ilkeston store opening hours?
Monday to Friday 10:30am to 7:00pm, Saturday and Sunday 10:30am to 5:00pm. Bank holiday and seasonal opening hours may vary.
Can I buy products directly in store?
Yes. Customers can purchase available products directly from the Ilkeston store during opening hours. In-store availability can change throughout the day. For a specific or urgent product, contact us before travelling or place a Click & Collect order and wait for the collection-ready confirmation. Online-only promotions, reward codes and Trade pricing do not automatically apply to every in-store transaction.
Can I collect an online order?
Yes. Choose Click & Collect at checkout. Collection is free for eligible orders.
How long does Click & Collect take?
Most eligible orders are prepared within 5 minutes during opening times. This is an approximate preparation time, not a guarantee. You must wait for the collection-ready confirmation before travelling to the store.
Do I need to wait for a collection-ready message?
Yes. Your original order confirmation does not mean the order is ready. Wait for the separate collection-ready confirmation before travelling.
Can someone else collect my order?
Yes. They should bring a screenshot of the collection-ready confirmation, the customer name and the order number. For unusual, high-value or disputed collections, The Drivers HQ may contact the customer who placed the order before releasing it.
Can I get product advice in store?
Yes. The TDHQ team can provide general product guidance in store. Bring useful information such as vehicle details, photographs, existing products, surface type, current protection, pressure washer model, fittings or connectors and the desired result. Product advice is based on the information and products available at the time. A physical vehicle inspection may be needed for paint defects, specialist correction or uncertain surface conditions.
Can I check product availability before travelling?
Contact the store before travelling if you need one specific product, size, fitting or variation. Call 01332 480539 or message us on WhatsApp with the exact product name, size and quantity required. Stock can continue to change, so confirmation should be obtained close to the planned visit. The most reliable option is to place a Click & Collect order and wait for the collection-ready confirmation. A verbal or written stock check does not reserve the product unless a reservation has been specifically confirmed.
Is every website product stocked in the Ilkeston store?
No. Availability changes and not every online product is held in store, so contact us first if you need one specific item, size or fitting.
Can I bring a pressure washer fitting into the store?
Yes. Bring the existing fitting, the pressure washer make and full model number and clear photographs of both hose ends, and the team will help narrow down compatible connections. Make sure any equipment brought into the store is clean, dry and safe to handle. Do not bring a pressurised, leaking or chemically contaminated component into the retail area.
How do I contact the store?
Call 01332 480539, message us on WhatsApp, or use the contact form on the Contact Us page.
Plan Your Visit to The Drivers HQ
Browse the range, collect an eligible online order or speak to the TDHQ team about the products and equipment you need.